Terms of service

Terms of Service

Welcome to Sleeptime Medical. By accessing our website or purchasing products from us, you agree to these Terms of Service. Please read them carefully before using our website.

Company Details

Business Name: Sleeptime Medical Pty Ltd

Registered Address: Unit 12, 16 Bernera Road, Prestons NSW 2170

Email: info@sleeptimemedical.com.au 

Phone: (02) 9018 9255

Definitions

Throughout these Terms of Service:

  • "Sleeptime Medical", "we", "us" or "our" refers to Sleeptime Medical Pty Ltd.
  • "You", "your" or "customer" refers to any person accessing our website or purchasing products from us.
  • "Products" refers to all goods available for purchase through the Sleeptime Medical website.
  • "Services" refers to any services provided by Sleeptime Medical, including customer support, product advice, delivery, installation and warranty assistance where applicable.
  • "Website" refers to the Sleeptime Medical online store and all associated webpages.

Website Use

You agree to use this website only for lawful purposes and in a way that does not interfere with the operation, security or availability of the website or the experience of other users.

Product Information

We aim to ensure all product descriptions, specifications, pricing and images are accurate. However, errors may occasionally occur, and Sleeptime Medical reserves the right to correct any inaccuracies or update information without prior notice.

Some lifestyle and promotional images on this website may be created or enhanced using artificial intelligence (AI) for illustrative purposes. Product specifications and descriptions should be relied upon when making a purchasing decision.

Orders & Payments

All orders are subject to acceptance and product availability. Payment must be received in full before your order is processed and dispatched. We reserve the right to refuse or cancel any order where fraudulent activity, incorrect pricing or other errors are identified.

Shipping & Delivery

Sleeptime Medical currently delivers within Australia only. Estimated delivery timeframes are provided as a guide and may vary depending on your location, product availability and freight carrier delays.

Returns & Refunds

Returns, refunds and warranty claims are handled in accordance with our Refund Policy, Warranty & Returns Policy and the Australian Consumer Law. Nothing in these Terms limits your rights under Australian Consumer Law.

Intellectual Property

All content on this website, including text, logos, graphics, photographs, product descriptions, images, videos and other materials, is the property of Sleeptime Medical or its licensors and may not be copied, reproduced, distributed or used without prior written permission.

Limitation of Liability

To the extent permitted by law, Sleeptime Medical is not liable for indirect, incidental or consequential losses arising from the use of this website or the purchase of our products. This does not exclude any rights you have under the Australian Consumer Law.

Privacy

Your personal information is collected, used and stored in accordance with our Privacy Policy.

Changes to These Terms

Sleeptime Medical reserves the right to update these Terms of Service at any time. Any changes will become effective immediately upon publication on this website.

Contact Us

If you have any questions regarding these Terms of Service, please contact us.

Sleeptime Medical Pty Ltd
Unit 12, 16 Bernera Road
Prestons NSW 2170

Phone: (02) 9018 9255

Email: info@sleeptimemedical.com.au